Advertiser: Dutch Lady Brand: Dutch Lady Creative Agency: Leo Burnett Credits: Ramakrishnan C.N (Executive Director), Samantha Tay (Associate Account Director), Goh Soo Mei (Media Manager), Olivia Lee (Media Planner), Chow Lee Kheng (Media Buyer), Sharon Tan (Marketing Manager, Dutch Lady Milk Industries), Christy Yong (Brand Manager, Dutch Lady Milk Industries), Karen Tan (Group Account Director, Leo Burnett)
Milk is boring. Milk is like our mom – she is nice, good & caring, but it’s not cool to hang out with her often. Dutch Lady faced a huge problem of people stopping to drink Milk beyond a certain age. Our challenge was to make come back to milk.
We discovered three key bottlenecks – Make milk aspirational , make it fun and make it shareworthy. So, we designed a campaign that would bring the top youth lifestyle influencers to own their love for milk helping make it hip and aspirational; engaged youth to participate with the brand in a fun fashion; and created a milk sharing experience that was the largest ever and brought the love back for milk.
We decided to spark the hysteria around Milk drinking through TV. Prominent hosts and celebrity guests on various prominent young shows raised milk toasts on their show, calling people to join the largest milk drinking event on World Milk Day. Benefits of Milk and Dutch Lady packs were seamlessly integrated into the TV programs and chat shows . The celebrations soared to the pinnacle with the event coverage in prime time news & nationwide broadcast.
The campaign reached 76% of the target audience. 3,200 people turned up to simultaneously drink milk and made it to the Malaysian Book of records. Dutch Lady’s Top-of-mind increased by a record 7% and weekly purchase frequency DOUBLED and sales grew by 14%, cementing Dutch Lady’s position as the leader.