2013




2013 | |

Mr Van Laack Hits on The Patrons of BSC

Advertiser: Jubilant Models Sdn Bhd
Brand: Van Laack
Creative Agency: Zed Digital
Credits: Zenith Malaysia — Yanti Nading (Senior Director, Content), Michelle Lye (Senior Designer), Michelle Chong (Copywriter), Ivan Low (Project Manager), Fatin Shakira (Social Media Manager), Syikin Radzak (Senior Digital Executive), Sandeep Mark Joseph (Head Of Digital)

Challenge
Van Laack is a Luxury German brand offering fine quality shirts. Its flagship store is located at BSC (Bangsar Shopping Centre). BSC is full of affluent patrons who are scattered throughout the mall. With a low budget, how can Van Laack capture their attention and funnel them to the store? 

Solution
BSC is a sought-after location for many luxury brands wanting to reach its affluent patrons. BSC’s advertising space is limited to the typical: bunting, standee, TV screens and exhibition space. Typical advertising is becoming blind spot. We needed to stand out of the clutter. Our solution: 3-in-one POS activation that followed the consumers’ journey and captured their attention at various points:
1)Valet Service;
2)within the mall and leading them to;
3)The store.

Execution
At valet service: Invitations and vouchers handed to drivers of German cars. –Within BSC: Three models in van Laack S, M, L shirt walked around BSC chatting patrons up, giving goodies and vouchers inviting them to the store. –Within van Laack’s window display: we ran a Live Mannequin Show showcasing the versatility of Van Laack’s clothing. Two still mannequins were replaced with two models who acted out 3 typicala scenarios of two active city-folks. 

Results
-The store’s footfalls increased by 200%
-Campaign generated RM59,682 worth of earned media from unsolicited blog postings and social sharing
-Media ROI of 14.70
-The usually-passive BSC crowd watched and took photos Van Laack received more attention than ever!

2013 | |

How Humor Created a Conversation For Shell Advance

Advertiser: Shell Malaysia Trading Sdn. Bhd.
Brand: Shell Advance
Creative Agency: JWT
Credits: Maxus Malaysia — Faraz Shams Khan (Associate Business Director), ShiengYee Lim (Planner), Lorraine Capel (Managing Director), Yee WingTak (Head of Digital)

Challenge
Bike engine oils reside in a low involvement category, there is limited conversations taking place with the consumer. In the consumers mind, the service station was the expert to choose the engine oil. We had the task to entice consumers to demand Shell Advance to be used in their bikes. 

Solution
To bring about this much needed involvement by the consumer in demanding a particular brand of oil to be used in their bike, we needed to create visibility in a space which was both interesting and created instant re-call with the bikers. This un-tapped space, through our insight of the bikers, lay in the simplest of places, a comic book. We learned the young bikers, majority Malay, were comic book enthusiasts, especially comics with humor. 

Execution
We hijacked the “workshop” section in Ujang comic and seamlessly integrated Shell Advance in the storyline. 4 issues were crafted, each filled with humor, which drove the characters of to pick up Shell Advance and use it in their bikes during their escapades. To create excitement, each issue ended with 2 alternative continuations; readers could log-in to Ujang’s Facebook page and vote for the continuation of the story of their choice in the next issue. 

Results
11,000 voted for the continuation of the story in the next issue. 1761 people shared the post (average number of friends in Malaysia = 233**), we reached out to 410,313 people. This created a WOM boom for the brand and we had made the brand the center of the conversation.

2013 | |

Talk of the Town… Tune Talk

Advertiser: Tune Talk
Brand: Tune Talk
Creative Agency:
Credits: GroupM — Rita Kalsom (Executive), Umapathi Sundram (Business Lead), Rowena Lee (Manager), Sheila Shanmugam (Director), Enddee Chan (Senior Executive), Halmy Zahari (Senior Executive)

Challenge
Tune Talk needs to build affinity with youth via concerts; But brand sponsor association with concerts’ are low (20%). With three upcoming concert sponsorships in Q1 2012, we’re challenged to elevate post- concert sponsor recall to 60% and be remembered as the telco that brings amazing concerts, all with RM86k. 

Solution
We know that youth love their artistes but are wary of sponsor “promos” which they see as a sales “gimmick”. What they really want are priceless experiences that give them bragging rights. We achieved this by organizing “lookalikes” of Jessie J, Far East Movement & Avril Lavigne, the upcoming acts sponsored by Tune Talk. Catching these impersonators “performing” in youth hot spots gave them the ‘bragging rights’ they desired and going viral amongst their network. 

Execution
After a nationwide hunt for “lookalikes”, we triggered our celebrity impersonators with the help of screaming fans, brand mascots and production crew at hot spots. Radio stations and bloggers further drove youth to these spots. Excited, they shared their “celebrity” moments on social media. With the truth unveiled, youth were delighted that Tune Talk was bold enough to bring them an exciting experience albeit with lookalike celebrities, winning brand affinity in their hearts and minds. 

Results
Tune Talk’s brand sponsor association with concerts jumped from 20% to a 71% average. Concert ticket sales peaked at 93% on average. Fans bombarded Tune Talk social media with requests to bring more concerts! Combined sales with all on-ground activities netted almost 270,000 new subscribers in 3 months.

2013 | |

Mister Potato Rice Crisp – Please, Can I Have Some More?

Advertiser: Mamee Double Decker
Brand: Mister Potato Rice Crisp
Creative Agency:
Credits: Vizeum Media Services — How Yuan Yi (Client Services Director), Vincent Loong Weng Chern (Senior Media Planner), Queenie Phang (Senior Media Buyer), Sim Beng Geok (Head of Client Services), Pierre Pang (Group GM of Sales & Marketing), Cheryl Yong (Senior Brand Manager)

Challenge
Snacking is bad for you and makes you fat! This is what women believe in. With limited budget and difficult to impress female target, MisterPotatoRiceCrisps had to bring alive their ‘round the clock guilt- free’ proposition in a way that stood out which female could connect with. 

Solution
Women are very conscious of what they put into their mouth. They love to snack but often feel guilty after snacking. They know this feeling, they hold on to it and it stops them from reaching out to the bag of chips. We must demonstrate the pleasure and satisfaction from snacking RiceCrisps can bring. That it is a guilt-free snack worthy of their stomach space! Enter CapitalFM, the station women trust to convince our listeners. 

Execution
We deployed a creative scheduling strategy, managing various executions synergistically. With less than RM40,000, we dominated Capital FM for a month:- 1. Six DJs going the extra mile to weave RiceCrisps subtly into their talk set – their favourite snack (Endorsement) 2. At key snacking times, DJs re-iterate the joy of light snacking (Reminders) 3. “Jam Break” sub-segment related food, travel and lifestyle (Lifestyle relevance) 4. Customized live liners running throughout the day (RiceCrisps USP).

Results
For just RM40k, campaign ROI was more than 300%. DJ’s round-the-clock endorsements and reminders were worth more than RM100k. They convinced more than 112k female that it is possible to snack guilt-free. By carefully mapping our message to moments of maximum motivation, MPRC sales outpaced snacks category with 13% growth!

2013 | |

Real Men Are ‘Cheap’!

Advertiser: QSR Brands (M) Holdings Sdn Bhd
Brand: KFC Malaysia
Creative Agency: BBDO (M) Sdn Bhd
Credits: Universal McCann — Rina Low (Business Director), Lavend Ng (Senior Media Planner), Way Chooi Yee (Media Planner), Alina Tan (Media Buyer), Neeraj Gulati (Executive Director) / QSR Brands (M) Holdings Sdn Bhd — Kelvin Hong (General Manager), Shariza Hazni Jamaluddin (Assistant Manager), Liew Chee Seng (Marketing Executive), Arif Eddy (Marketing Executive) / Astro Publications Sdn Bhd — Koh Fook Hoi (Account Manager) / Hot Potato Publishing Sdn Bhd — Mary Teoh (Assistant Sales & Marketing Manager)

Challenge
KFC’s launched the ‘Zinger Double Down’, a unique “bunless” burger, featuring two thick, juicy boneless white fillets that replaced the original bun covers. It was positioned as “ALL MEAT, ALL MAN” burger. With limited budget, we had to target men who would attracted by the proposition and drive sales. 

Solution
Research showed that ‘Alpha Males’ would be the first to try the new talk of town bunless burger. They also loved attention, especially from hot women! Media Agency recommended to stroke his ego by making him believe that top models, he lusted for in magazines, actually love real men who eats Zinger Double Down. We took it a step further with James Bond, Captain America & Thor claiming they are the real double down men. 

Execution
In a media first, we converted the address stickers on FHM, the premier male targeted magazine, as our ads with personalized message to only the male readers, through shoutout bubbles, appearing as if the usual hot women on the cover are talking to him directly. We also partnered with ‘Hot’ magazine where inside the magazine he found his idols like James bond, Captain America and Thor also claiming to be real men, just like him. 

Results
Alpha males openly expressed their approval for Zinger Double Down! The campaign garnered 177,551 Facebook likes. Purchase intent increased by 73.8% where 50% was repeat purchases. Incremental servings was up 45.6% and Zinger Double Down accounted for 40.3% of all burgers sold in KFC!